RapidDeploy’s winning formula: the rise of cloud-based public safety solutions

RapidDeploy is a leading provider of cloud-native 911 mapping and analytics solutions for Public Safety. Founded in 2016 and based in Austin, TX, the company has achieved significant growth in its early stages:

  • RapidDeploy has secured 10 statewide contracts and over 1,500 contracted 911 centers using its platform.
  • The company has also established relationships with major enterprise accounts, including General Motors’ OnStar for its call centers.

Business Model

RapidDeploy’s business model centers on delivering innovative solutions to the public safety sector:

  • Radius Mapping: The company’s next-generation, cloud-native solutions include Radius Mapping, a mapping tool designed to reduce response times and radically improve the way 911 calls are handled, and Eclipse Analytics, a solution that empowers Public Safety leaders to make better decisions to improve the entire 911 workflow.

Both Radius Mapping and Eclipse Analytics are recognized as leading solutions in their field.

Early Stage Growth Strategies

RapidDeploy’s growth strategies have included:

  1. Securing Key Partnerships and Contracts
  • The company has established 10 statewide contracts and over 1,500 contracted 911 centers.
  • Notably, RapidDeploy has also secured major enterprise accounts, including GM’s OnStar.
  1. Developing Innovative, Market-Leading Solutions
  • RapidDeploy’s Radius Mapping and Eclipse Analytics are considered top-tier solutions.
  • The company’s cloud-native platform integrates mobile signals, critical datasets, and call information to enhance emergency response.
  1. Raising Growth Capital to Fuel Expansion
  • In January 2023, RapidDeploy raised $34 million in growth funding led by Edison Partners.
  • This investment supports the acceleration of go-to-market initiatives and continued innovation in the public safety sector.

Through these strategies, RapidDeploy has positioned itself as a leader in cloud-based 911 solutions and is poised for ongoing growth and success in the public safety technology market.