MaxAB: business model, success factors, and growth strategies

MaxAB, founded in 2018 by Belal El-Megharbel and Mohamed Ben Halim, is a rapidly growing B2B e-commerce platform based in Egypt. It specializes in the wholesale distribution of food and groceries to traditional retailers, often known as “mom-and-pop” stores.
The company’s goal is to optimize the supply chain in the food and grocery sector through innovative technology and logistics solutions.

Business Model

MaxAB utilizes a pull-driven supply chain model, allowing retailers to order products as needed rather than stockpiling. This approach is supported by the following components:

  • E-commerce Platform: Retailers access over 3,000 SKUs through a user-friendly app, simplifying the procurement process.
  • Logistics and Delivery: MaxAB operates its own fleet and warehouses to ensure efficient delivery and inventory management, providing on-demand services and maintaining supply chain control.
  • Embedded Finance Solutions: The platform offers financial services such as credit facilities and payment solutions, using data analytics to assess the financial health of its merchants.
  • Data Analytics: MaxAB provides real-time market insights and sales forecasts to suppliers, helping them make informed decisions and optimize their strategies.

Early Growth Strategies

  1. Capital Raising: MaxAB secured $40 million in Series A funding to expand its operations across Egypt and enter new markets like Morocco. This investment was crucial for scaling its operations and enhancing technology.
  2. Market Expansion: The company adopted an aggressive expansion strategy, launching in new cities monthly and acquiring local platforms, such as Morocco’s WaystoCap. This approach broadened its market reach and integrated local expertise.
  3. Technology Investment: MaxAB focused on technology for inventory management and logistics to differentiate itself from competitors. This investment improved operational efficiency and customer service.
  4. Building a Strong Network: With a network of over 70,000 retailers, MaxAB created a community that benefits from shared resources and insights, increasing customer loyalty and retention.
  5. Focus on Customer Experience: The company emphasizes transparency, personalized service, and hassle-free transactions, which are crucial for retaining small retailers facing procurement challenges.

Through these strategies, MaxAB has established itself as a leader in the B2B food and grocery sector in the MENA region, aiming to revolutionize the traditional retail supply chain.